What the Contract Doesn't Capture: Closing the Expectation Gap Before It Becomes a Budget Problem
The formal contract between an organization and its consulting partner rarely reflects the full set of expectations either party brings to the table. The gap between what was written and what was assumed is where most engagement disputes originate—and where the most preventable costs are incurred. Understanding how scope is actually negotiated, and where that negotiation tends to break down, is essential for any executive managing a significant advisory relationship.